Production Support - Digital Banking SeA

Lowongan Kerja Posisi Production Support - Digital Banking SeA di SHOPEE SINGAPORE PRIVATE LIMITED

DESKRIPSI LOWONGAN KERJA

• Respond to system queries, perform troubleshooting, and conduct research to identify solutions to reported issues
• Escalate issues to corresponding teams, and monitor the progress to actively share updates with stakeholders
• Identify issue trends and implement solutions or prevention methods for recurring issues to improve system stability
• Build and maintain strong, collaborative relationships with internal stakeholders such as Product Managers, Software Developers and Engineers to deliver satisfactory user experience for digital banking products
• Provide support in internal user access management, parameter and static data maintenance, UAT testing and Live verifications.
• This position will have a requirement for working in shifts.

Requirements

• A Diploma/Bachelor’s Degree in any field. Engineering-related majors would be preferable.
• Exposure to the Banking & Finance domain would be an added advantage
• Problem solver with the ability to understand different issues and structure action plans timely
• Data-oriented and able to derive actionable insights and make sound judgment based on facts
• Collaborative and a supportive team player
• A strong interest in and desire to learn new products/technologies
• Agile and is able to adapt in a dynamic environment
• Responsive with a strong sense of responsibility
• Well-versed in English (spoken and written)
• Proficiency in Mandarin (optional) to facilitate cross border communications and collaborations

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Entry Level
Kualifikasi : Accounting/Finance, Banking/Financial
Pengalaman Kerja :
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Accounting/Finance, Banking/Financial / 501, 135

Informasi perusahaan Pemberi Kerja, SHOPEE SINGAPORE PRIVATE LIMITED

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE. The Shopee team comprises over 8,000 employees from across the region, and with our rapid expansion, we are constantly on the lookout for potential talents who have the passion and drive to become part of a fast-moving and dynamic team.

Informasi Tambahan Perusahaan SHOPEE SINGAPORE PRIVATE LIMITED

Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 8 days
Industri : Computer / Information Technology (Software)
Tunjangan dan Lain-lain : Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)
Lokasi : Clementi
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