Lowongan Kerja Posisi Salesforce Veeva Techno Functional Manager di RGF Talent Solutions Singapore Pte Ltd
DESKRIPSI LOWONGAN KERJA
Our Client:
A U.S. stock-listed multinational technology company that provides consulting, technology, and business process services. Headquartered in the USA, and with more than 300,000 global employees (and growing), the company provides its services globally throughout Americas, Europe, and Asia Pacific.
The business offers comprehensive IT solutions; including consulting, development, integration, transformation, and BPOs. Their clientele includes global organizations across various industries (healthcare, manufacturing, technology, financial, etc.). With various collaborations and partnerships with prominent research and academic institutions, the business strives to be at the forefront of technological advancement and to delivery cutting-edge solutions to its clients.
About the Role:
This position is a member of an established ASPAC team, which is dedicated to delivering top-notch customer experiences and capabilities to Health Care Professionals (HCP) through both face-to-face and digital interactions within a Product-Centric operational framework.
The main objective of this position is to work closely with business and technology partners throughout the ASPAC region to project their CRM vision and implement Event Management and Salesforce Effectiveness (SFE) product features within the current Veeva and Salesforce.com ecosystem.
The role will collaborate closely with Business Product Owners, regional Technology Leaders, Architecture, and Technology services teams to enhance customer engagement capabilities in alignment with business strategic goals. This role will oversee the execution of technology initiatives at the single country, multi-country, and AP regional levels, including vendor management, gathering requirements, planning releases, and managing the technical application life cycle.
Your responsibilities will include but not be limited to:
The Responsibilities:
Leadership Responsibilities
Proficiency in strategic thinking, encompassing a product-centric approach and a holistic perspective within local, regional, and global contexts
A strategic problem solver with solid technical expertise, exceptional communication skills, leadership abilities, and the ability to exert influence
An adaptable leader who excels in a dynamic, fast-paced, multinational, and continuously evolving technological and business setting
Capable of melding business strategy with practical decision-making and innovative ideas to fulfill both short-term and long-term business objectives
An authentic leader dedicated to diversity and fostering practices that cultivate a passionate, dynamic, and stimulating work atmosphere, while also acknowledging and rewarding collaboration, performance, and inclusivity
A profound comprehension of the healthcare industry and its operational landscape, including trends, competitors, compliance requirements, and regulatory conditions, along with the potential implications for the technology portfolio
Technology Responsibilities
A "technology expert" proficient in various technology solution areas, analyzing significant technology trends and their impacts on diverse business processes. Identify opportunities for technology to drive results
Takes the lead in defining a clear product vision, responsible for a multi-generational product strategy, and maximizes value by prioritizing product features based on their business value
Cultivates relationships with external agencies, partners, suppliers, and customers to gain deep insights into the needs of their business departments, patients, customers, markets, and communities, becoming the primary point of contact for their business and technology partners
Acts as a technology product leader, collaborating with business partners to uncover unmet needs, propose solutions, and contribute to the development of business cases and product/project charters
Bears the responsibility of advocating and setting an example for Agile methodology in product development, including elements like Product Roadmaps, Product Backlogs, Scrum, and Sprint meetings
Conducts Business Analysis, including mapping out business processes, capturing business requirements and specifications (such as storyboards and use cases), and supporting their translation into technical requirements
Identifies pain points in processes and early improvement opportunities, creating business cases for improvement initiatives that consider impact, feasibility, and required investment. Develops implementation plans for these initiatives, including timelines, ownership, and key milestones
Maintains a regional/global perspective on technology solutions, building a strong understanding of business practices in other countries through a network of IT colleagues to leverage or create standardized solutions where applicable
Proactively aligns business needs with existing technology capabilities by showcasing local/regional best practices to key stakeholders, encouraging the adoption of core systems, and emphasizing their value in a business context
Offers rapid prototyping and conceptual designs when requirements are unclear or unproven
Ensures proper management, valuation, and protection of information and assets in accordance with Information Asset Protection and Compliance policies
Manages budgets effectively, optimizing the application portfolio and operating costs to continually drive business value
The Requirements:
At least 10 years of Information Technology experience and experience managing cross-functional teams within large corporate settings
Strong familiarity with the platforms and technologies integral to the Pharmaceutical CRM ecosystem, such as Veeva platforms, Salesforce Sales Cloud/Service Cloud, Event Management, and SalesForce Effectiveness (SFE)
A robust understanding of related technical domains like Digital Engagement (including Salesforce Marketing Cloud, Sitecore/websites, and mobile apps), Content Lifecycles (including Veeva Vault and Modular Content), and Data Analytics/Data Science will be highly preferred
A well-established track record of delivering successful projects within a complex, global organization is essential
A keen comprehension of the business consequences of different solutions and the ability to evaluate and communicate the trade-offs between business requirements, technology needs, project timelines, costs, and risks is essential
A solid working knowledge of Software Development Life Cycle (SDLC) and Agile methodologies, including requirements gathering, system design, development, and validation/regulatory compliance
Prior experience with healthcare solutions designed for engaging with doctors, caregivers, or patients, whether through in-person or digital channels, is good to have
What's in it For You?
Competitive salary and benefit package
Working for one of the globally acknowledged company within the industry. A truly established and leader in the industry
Available avenues to contribute positively for the organization to grow and being recognized for it
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
JO Reference: JO-230907-328289
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Senior Manager Kualifikasi : Computer/Information Technology, IT-Software Pengalaman Kerja : 10 years Jenis Pekerjaan : Full-Time Spesialisasi Pekerjaan : Computer/Information Technology, IT-Software / 508, 191
Informasi perusahaan Pemberi Kerja, RGF Talent Solutions Singapore Pte Ltd
As the global brand of the Recruit Group, RGF, abbreviated from Recruit Global Family, is committed to delivering total human resource solutions of superior quality so individuals and companies of all sizes realize their full potential. We provide a one-stop solution for every talent need, from C-suite and senior business leaders to staff level roles.
With three service brands, RGF International Recruitment is the leading recruitment service provider in Asia and provides a wide range of recruitment solutions across 18 cities. We deliver strong cross-border recruitment solutions at all levels and across all industries and functions.
Informasi Tambahan Perusahaan RGF Talent Solutions Singapore Pte Ltd
Ukuran Perusahaan : 51 - 200 Employees Waktu Proses Lamaran : Industri : Human Resources Management / Consulting Tunjangan dan Lain-lain : Lokasi : Singapore
